Shipping & Returns
Important Shipping Update
We are pleased to announce that international shipping is once again available for all our products.
Due to the recent global tax restructuring and changes in international trade regulations, please take note of the following:
- New Shipping Rates: Shipping costs have been adjusted to reflect the current global logistics environment and updated carrier fees.
- Real-time Calculation: You can see the exact shipping cost and any applicable duties for your specific country during the checkout process before finalizing your purchase.
The Solution: Digital Delivery > To ensure our fans worldwide can still access these legendary archives, we have transitioned to High-Quality Digital Delivery. You can now enjoy our entire catalog via instant download in Original ISO formats. Faster, more reliable, and no shipping fees.
Digital Delivery Information
Fast Service: Your personalized download link will be delivered to your email within 24 hours of purchase. Each file is prepared individually to ensure the best quality.
Choose Your Experience:
- ISO Format (The Gold Standard): This is a 1:1 digital clone of the source DVD. It preserves 100% of the original audio and video quality, including interactive menus and all special features. It is the best choice for collectors who want the authentic experience or plan to burn their own physical disc. You’ll need a computer with DVD-R Unit to burn ISO File.
Our Guarantee: Regardless of the format you choose, we master every file from our private archives to provide the best possible version of these legendary rock performances.
Delivery Time Physical DVD
We process and ship all orders within 2-3 business days after payment is received.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options available.
Remember, we are an international seller and shipping time can take more days than the ordinary services, usually 8 working days.
Returns
Please take your time to read the complete product detail info, such as the quality rating and concert type.
🛡️ Our Damage Guarantee (Broken Discs)
We understand that DVDs are fragile. Despite our high-quality protective packaging, accidents can happen during international transit.
If a disc arrives broken or cracked:
- Full Item Refund: We will refund the exact amount of each damaged disc.
- No Hassle: You don’t need to return the broken pieces.
- Simple Process: Just send us a clear photo of the damaged disc and the packaging within 48 hours of delivery.
Note: The refund applies to the cost of the damaged item. Shipping fees are generally non-refundable unless the entire package is lost or destroyed.
